Jay Jones

Placement, management, and data extraction of high-end vending machines and other automated point-of-sale machines.

• Led the system and design of separating vending machine data to allow data to flow to a data store regardless of vending machine vendor software.
• Wrote the Artificial Intelligence acceptable use policy for content generation, uploaded documentation, and prompt usage, protecting intellectual property and preventing data leakage.
• Led vendor negotiations securing API access for data extraction from vending machine control software.
• Built the framework for secure data transmission from IoT devices to the cloud and security protocols for clients.
• Negotiated terms with 2 US companies to have unattended point-of-sale machines for collectibles and merchandise.
• Selected and implemented an ERP and CRM partner to manage the international portfolio of clients.

Led the strategic planning and execution of cybersecurity initiatives as the company grew from 250 employees to a 2,750-person in-home healthcare pay-per-provider organization, protecting sensitive PPI and PHI data and systems from potential threats while overseeing security policy, risk management, and compliance.

• Executed a $1.2M budget and budget process to provide cyber tools, licensing, training, and consultants.
• Designed and adopted a generative AI strategy for increased security, confidentiality, and productivity.
• Authored the security compliance portions of the successful bid for a $9.2B New York state contract.
• Managed the SOC 2 certification process from creation through acceptance, driving continuous years of certification.
• Created the access management procedure, leading to a 60% reduction in time to on- and off-board employees.
• Led the incident response team for two fraud incidents and the post-incident team that improved the security posture.
• Pioneered ML-based fraud detection, saving $12M annually.

Served as vCIO/vCISO for a Managed Service Provider and Managed Security Service Provider, providing strategic technology direction for 10 law firms and 8 manufacturing companies in the greater Milwaukee area.

• Matched business needs and licensing options including Office 365, ERP, software, and hardware licenses.
• Led strategic conversations with executive leadership for clients about emerging technologies.
• Provided guidance for 4 companies about enrolling in or maintaining cyber insurance to ensure proper coverage.
• Added 5% to the bottom line in the first two quarters of 2022.

Served as subject matter expert and lead designer for the sales team at this Managed Service Provider and Managed Security Service Provider, engaging new customers across Wisconsin with custom-designed infrastructure and cybersecurity solutions.

• Led ransomware incident response and remediation for a $150M annual revenue, 12-branch company, resulting in a full return to business after the event was resolved.
• Identified a ransomware attack in progress and thwarted the attacker group for a $90M annual revenue company, ensuring the business was not negatively impacted.
• Engaged in strategic conversations with senior leadership for 50+ organizations ranging from 5 to 10,000+ employees.
• Responsible for 8 IT and 5 cybersecurity deep-dive assessments, adding over $60K a month to the bottom line.

Co-lead architect for delivering third-party MRI software on GE MRI servers for the "Signa Smart Subscription" offering, which enabled customers to subscribe to both GE imaging apps and third-party imaging apps.

• Coordinated a development team on 3 continents to deliver the necessary elements for the new GE offering on time.
• Successfully drove the solution through both GE and FDA approvals for release of the third-party applications.
• Served as the primary liaison for third-party imaging app vendors throughout the deployment process.

Wisconsin's largest "home state" bank, operating 200+ locations across WI, IL, MN, and MO with $40.9 billion in assets.

• Designed the infrastructure for an upgrade of the core lending software, which had not been upgraded in 5 years.
• Led a cross-functional team to test and implement the new environment without business disruption.
• Created automation processes for code migration across Development, Staging, Pre-Production, and Production.
• Successfully rolled out the new environment without loss of information or negative impact to the business.

World's largest global manufacturer of surface and underground mining equipment. Responsible for support, IT engineering, and administration of customer-facing technologies.

• Accountable for IoT data coming in from the field, and the infrastructure to analyze and display information to clients.
• Owned cybersecurity responsibilities for customer machine data both in motion and at rest.
• Managed a staff of technicians across Australia, China, Chile, Peru, Brazil, Poland, South Africa, and the UK.
• Primary IT lead for a new paperless manufacturing facility in Tianjin, China.

Guest speaker for the cybersecurity 101 class, discussing how to view cybersecurity as an asset to an organization, not a cost.

Covered identity access management complexities and protection concepts, from Multi-Factor Authentication and PIM/PAM through account lifecycle management.

Guest speaker for the cybersecurity 101 class, discussing how to view cybersecurity as an asset to an organization, not a cost.